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FAQs and Policies

Who are you guys?
We are a third generation family company with a combined experience of over 40 years in the field of Science Lab supplies and our brand ESSCO is trusted for supplying extensive value for money products which are in conformity with international quality standards.

Do you ship internationally?
Yes, we can ship anywhere in the world.

Do you offer Free Samples for quality evaluation?
Yes, we offer Free Samples but expect you to pay for shipping or authorize us to use your courier account.

Do you have a retail store network?
Sorry, we do not have retail store network. All orders are dispatched through our central warehouse.

How can I speak to one of your representatives?
Whatsapp us with your Name and Company Name and we will call you back.

Do you offer discount on Bulk Orders?
Yes, but it varies with ordered products, ordered quantities and current stock position of a product.

How do you ship?
For all bulk orders we have Sea/Ocean Freight option and for small orders below 10 kgs we use international couriers.

How do we pay?
For all bulk orders, payment can also be made through Bank Transfer or T/T and for small order below USD500 Paypal can be used.

Do you have resources to modify or develop a product as per required specification?
Yes, for all bulk orders we can modify or develop a product as per required specifications. We do bespoke development.